Stour XC

Privacy Policy

Call: 07583 797 420

We would like you to read and keep a copy of our privacy policy for future reference. This policy explains how and when we collect your personal information whilst providing services to you, under what circumstances we may disclose your personal information within our companies and how we keep it safe. Nothing in this privacy policy shall limit your statutory rights in relation to your personal data.

  1. What information do we collect?

    The information we collect from you enables us to create a licence agreement or to offer you services that we provide and in case of emergency. This information can include personal information about you and other people you may include on a licence, information that we collect automatically and personal information we collect from other sources.

    We may keep a record of correspondence, telephone calls, texts if you contact us. We may monitor or record communications with us in which you take part to assist with the development of our services, to train staff and if requested by order of Court, regulatory body or law enforcement organisation.
  2. How and what we use the information for:

    We collect your personal information to provide you with a quote, administer your agreements. It also allows us to send you (non-marketing) information such as newsletters, send statements and invoices to you, and collect payments for you.

    We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. The period of use of your personal information will not be longer than we deem necessary but may be unlimited.

    We may to share your personal information with a third-party service provider in certain circumstances i.e. Vets
  3. Marketing:

    We would like to send you marketing information about our services and other companies within our group, which may be of interest to you.

    To stop us contacting you for marketing please write to:
    Marketing, Maitland Farmers Ltd, Field Dairy Farm, Spetisbury, Blandford, DT11 9EE.
  4. Information Security:

    We work hard to keep your personal data safe. We use an appropriate combination of technical and organisational measures to ensure, as far as reasonably possible, the confidently, integrity and availability of your information at all times. Should you have a concern about security please contact us.
  5. Access to your information:

    You have the right to a request a copy of the information we hold about you. We will disclose this information to you with in one week of receiving the request and verifying your identity.

    If you believe any of your personal information is incorrect or believe we no longer have the right to hold your personal date you can contact us. If you have any queries about how we use the data, we have obtained please you the contact details at the end of the policy.
  6. Updating Information:

    Please inform us if any of the personal information we hold about you needs to be corrected or updated.
  7. Retention of your data:

    Loop Farm Livery and the information we collect about you, are subject to various regulatory and legislative requirements. We endeavour not to keep your personal information longer than we have to for us to fulfil our obligations to you. Any data that we cannot delete we will ensure the appropriate measures are put in to protect the use of your data.
  8. Complaints:

    We will do our best to ensure that your personal information is treated safely and securely. However, if you have any complaints, write to using the contact details at the end of the policy.
  9. Changes to our privacy policies:

    We will review our policy and place any updates into to relevant policy communications.
  10. Who to contact in relation to personal information:

    Data Protection Officer, Maitland Farmers Loop Ltd, Field Dairy Farm, Spetisbury, Blandford, Dorset, DT119EE.